← MyBenchTrack

Privacy Policy

Last updated: August 11, 2026

This Privacy Policy explains what data MyBenchTrack (operated by Ascendant Apex LLC, "we", "us") collects and how we use it.

1. What we collect

Account data: your email address and business name, used to sign you in and identify your organization.

Business data you enter: job records, commissions, invoice/ticket numbers, customer names, device details, and any custom fields you configure. This data belongs to you.

Billing data: when you subscribe, payment is processed directly by Stripe. We do not store your card number — we only keep a reference to your Stripe customer and subscription so we know your account is active.

A language preference cookie, so the app remembers whether you use it in English or Spanish.

2. How we use it

To provide the service: show your jobs and commissions, calculate totals, and let you manage locations, job types, and team access.

To sign you in: we send a one-time access code to your email instead of using passwords.

To bill your subscription and send billing-related emails.

To respond when you contact support.

3. Who we share it with

We don't sell your data. We share the minimum necessary information with the infrastructure providers that run MyBenchTrack: our database and authentication provider (Supabase), our payment processor (Stripe), and our transactional email provider (Resend), each of whom processes data only to provide their service to us.

4. Data retention and deletion

We keep your data while your account is active. If you'd like your account and business data deleted, email support@ascendantapex.com and we'll process the request.

5. Security

Your business data is isolated per organization and protected by row-level access rules in our database, so other MyBenchTrack customers can never see it.

6. Children's privacy

MyBenchTrack is a business tool and is not directed at, or intended for use by, children.

7. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we'll make a reasonable effort to notify you.

8. Contact

Questions about this policy? Email us at support@ascendantapex.com.